Dishan Technology Robot: Empowered by Touch, Embarks on a New Era of Intelligent Services
Overview
In today's era of rapid development in artificial intelligence and robotics, Shanghai Dishan Technology Co., Ltd. is emerging prominently in the service robotics sector with its distinctive technological approach and clear commercial layout. Though a new entrant in the industry, Dishan Technology has swiftly built a comprehensive technology ecosystem spanning from core sensors to system integration, thanks to its in-depth research on tactile sensing—a pivotal technology. It has demonstrated robust implementation capabilities, particularly in service robot application scenarios. This young enterprise not only breaks through industry bottlenecks through technological innovation, but also opens up new possibilities for the intelligent service sector with its pragmatic product philosophy and ecological collaboration strategy.
Dishan Technology's core competitiveness lies in its multimodal tactile sensing technology. Its launched TS-R Tactile Sensing Service Robot marks a new stage for robots, evolving from the traditional ability to "see and move" to being able to "touch, perceive force, and adapt". Equipped with high-precision tactile sensors, the robot integrates multi-dimensional sensing capabilities such as pressure, friction, and temperature, enabling a nuanced interpretation of the physical world. At the technical level, three core capabilities form its unique competitive advantages:
1. Precision Grasping Judgment
When grasping objects, the robot can real-time detect the pressure distribution, shape, and surface texture of contact points via tactile sensors, and combine AI algorithms to determine whether the object is held securely or if slippage occurs. For example, when grabbing fragile porcelain, the system automatically adjusts the grasping force and angle to ensure stable and reliable operation, preventing damage from excessive force or slippage from insufficient force.
2. Adaptive Force-Controlled Delivery
During delivery, the robot dynamically adjusts the applied force based on the environment and interaction objects. For instance, when handing a water cup to the elderly, the system actively reduces the force of the end effector to avoid discomfort caused by excessive strength; when delivering a heavy file box, it automatically increases the grip strength to ensure safe transfer. This ability to "adjust force on demand" makes robot services more aligned with human needs.
3. Human-Like Handover Experience
At the moment of object handover, the robot achieves the natural movement of "releasing gently" by simulating human tactile feedback. For example, when passing a microphone to a speaker, the robot uses tactile sensing to confirm the stability of contact the moment the speaker takes hold, and gradually reduces force to avoid abrupt "dropping" movements, greatly enhancing the comfort and naturalness of human-robot interaction. This sophisticated tactile interaction is the key differentiator between Dishan Technology's robots and traditional ones.
In the medical field, for example, the TS-R robot can perform minimally invasive surgical procedures through precise tactile sensing, significantly improving surgical success rates. Statistics show that surgeries performed with the TS-R robot result in a 30% reduction in postoperative infection rates and a 20% shortening of recovery time.
The precise understanding and control of "force" is one of the key bottlenecks hindering the high-quality implementation of current service robots. By deeply integrating tactile technology, Dishan Technology effectively compensates for the perception limitations of traditional vision-dominated systems, endowing robots with true "dexterous manipulation" capabilities. During the technology R&D process, the team overcame key technical challenges such as sensor miniaturization, multimodal data fusion, and real-time force feedback control, and verified the system's stability and reliability through numerous experiments.
Unlike "all-purpose" robots pursuing versatility, Dishan Technology adopts a more pragmatic strategy—focusing on service scenarios with clear task boundaries and well-defined demands. Its TS-R robot employs a design concept of "specialized dexterous hand + controlled generalization capability", striking the optimal balance between performance and cost:
- Specialized Dexterous Hand
For high-frequency tasks such as delivery and handover, the team has made in-depth optimizations to the structure of the dexterous hand. For example, the finger joints adopt a bionic design with a movement range of 0-120 degrees, equipped with high-precision servo motors and tactile sensors with a sensitivity of up to 0.01 Newtons, enabling flexible simulation of human finger bending and grasping movements. Meanwhile, the use of lightweight materials significantly reduces weight while ensuring structural strength, improving operational efficiency. This "task-customized" design allows the robot to deliver optimal performance in specific scenarios.
- Controlled Generalization Capability
Within the framework of specific tasks, the robot possesses a certain degree of environmental adaptability and task expansion capabilities. For example, in hotel scenarios, when faced with tableware, documents, or items of different sizes, the system automatically adjusts grasping strategies through tactile feedback to meet diverse delivery needs. Additionally, via a cloud-based learning system, the robot continuously accumulates new task data to achieve incremental capability improvement. However, this generalization capability is strictly confined within task boundaries, avoiding system complexity and stability degradation caused by overpursuit of versatility.
This design not only reduces hardware costs and algorithm complexity, but also significantly enhances system stability and commercial feasibility. Internal company data shows that compared to general-purpose robots, the TS-R achieves a 20% increase in task completion rate and a 15% reduction in failure rate in target scenarios, truly realizing the implementation goal of "low cost, high reliability". Furthermore, its modular design enables the robot to quickly adapt to different scenario requirements, shortening the cycle for customized customer deployment.
Currently, the TS-R Tactile Sensing Service Robot has been put into operation in multiple real-world scenarios, covering hotels, exhibitions, commercial spaces, high-end services, and other fields, forming a replicable commercial model:
- Hotel Laundry Rooms
In high-end hotel laundry rooms, the robot can automatically sort and deliver washed laundry, reducing manual intervention. Its precise grasping capability handles laundry of different materials and sizes, preventing damage caused by mechanical operations. Meanwhile, through integration with laundry systems, it achieves end-to-end automation, helping hotels cut labor costs by over 30%.
- Conference Reception
At large-scale meetings or events, the robot undertakes tasks such as delivering microphones, materials, and refreshments. Its adaptive force control ensures gentle and appropriate delivery movements, avoiding disruptions to meeting order caused by improper force. Additionally, combined with a voice interaction module, the robot provides simple agenda guidance services, enhancing the professionalism and technological appeal of the event.
- Exhibition Hall Guided Tours
In museums, science and technology museums, and other venues, the robot not only offers route guidance and explanations but also delivers exhibits during presentations. For example, when introducing cultural relic replicas, the robot can hand over exhibits for visitors to observe up close, with tactile sensors ensuring the safe transfer of exhibits and enhancing interactive experiences. After introducing the TS-R, one science and technology museum saw a 25% increase in visitor engagement.
- High-End Service Venues
In private clubs and VIP reception areas, the robot handles the delivery of lightweight items such as takeout and parcels, ensuring service quality. Its human-like handover movements provide high-end customers with a more personalized and warm intelligent service experience, acting as a "tech concierge" in these settings.
These applications not only verify the maturity of the technology but also demonstrate its significant value in improving service efficiency, reducing labor costs, and optimizing user experiences. According to customer feedback, the deployment of TS-R robots reduces labor demand in service scenarios by 40% and increases service satisfaction by over 15%, achieving remarkable commercial results.
Dishan Technology's layout extends beyond individual products; it is committed to building a comprehensive intelligent tactile technology ecosystem. From underlying core technologies to upper-layer applications, the company has established multi-dimensional technical barriers:
1. Core Tactile Sensors
Independently developed flexible tactile sensors feature high sensitivity, low power consumption, and anti-interference capabilities, applicable to robot end effectors, intelligent prosthetics, industrial testing, and other fields. Currently, the company has completed mass production of multiple sensor models and established partnerships with several equipment manufacturers. For example, the intelligent grasping system co-developed with a renowned robotics company significantly improves the operational flexibility and accuracy of robots. Additionally, in the intelligent prosthetics project, Dishan Technology collaborates with medical technology firms, using tactile sensors to enable prosthetic users to more accurately perceive the external environment, greatly enhancing their quality of life. Through these cooperative projects, Dishan Technology continues to drive the innovation and application of intelligent tactile technology, demonstrating the strategic value of its ecological collaboration.
2. Virtual Simulation Platform
A physics engine-based tactile simulation system has been developed to simulate tactile interactions under different materials and force fields in a virtual environment, accelerating algorithm iteration and scenario testing. This platform drastically shortens the development cycle of new applications and reduces trial-and-error costs.
3. System Solutions
The company provides full-stack solutions covering hardware integration, software algorithms, and cloud services to meet the personalized needs of different customers. For example, targeting hotel scenarios, it has developed a dedicated scheduling and management system to enable multi-robot collaborative operations.
4. Industry Chain Collaboration
In-depth partnerships have been established with upstream chip manufacturers and robotic arm producers, as well as downstream system integrators and end customers, jointly promoting technological optimization and scenario implementation. For example, the "Intelligent Service Platform" co-developed with a well-known hotel group integrates robotics, Internet of Things, big data, and other technologies to create a full-scenario smart service ecosystem.
Through this ecological collaboration, Dishan Technology's technology achieves collaborative optimization in mechanical structure, control systems, and application scenarios, further enhancing overall performance and stability. To date, the company has filed over 30 patents related to tactile technology and participated in formulating 2 industry standards, gradually consolidating its leading position in the industry.
As the integration of artificial intelligence and robotics deepens, service robots equipped with refined perception and manipulation capabilities will become an integral part of smart living. With tactile sensing as its entry point, Dishan Technology is driving the evolution of robots from "tools" to "partners". In the future, its technology is expected to expand into broader fields:
- Medical Assistance
In rehabilitation care scenarios, robots can use tactile sensors to provide patients with precise limb rehabilitation training, real-time sensing muscle tension and joint mobility to adjust training intensity and programs.
- Household Services
In home settings, robots can perform more complex household tasks such as cooking, tidying, and organizing. Tactile technology enables them to handle soft ingredients and fragile items, improving service safety.
- Special Operations
In hazardous environments or precision manufacturing sectors, robots can replace humans to perform high-risk operations or micro-nano assembly tasks, with tactile sensing ensuring operational precision and safety.
- Emotional Interaction
By combining tactile sensing with voice, facial expressions, and other multimodal interactions, robots will possess richer emotional expression capabilities, becoming "intelligent companions" in human life.
At the 2025 World Robot Conference, Dishan Technology's exhibition not only showcased newly launched products such as the "Intelligent Tactile Glove" and "Adaptive Robotic Arm" but also delivered a systematic interpretation of "tactile sensing empowering the future of robotics". Its "multimodal fusion" technology breaks through traditional perception limitations, the "simulation platform" accelerates technological iteration, and "implementation cases" verify commercial value. The combination of these three elements outlines a clear path for technological evolution and industrialization. Conference attendees noted that Dishan Technology's new products demonstrate high innovation and practicality, further consolidating the company's leading position in the industry. Going forward, the company will continue to increase R&D investment, drive the continuous innovation of tactile technology, deepen industry cooperation, and explore more commercial possibilities.
As a technology innovation enterprise rooted in Shanghai, Dishan Technology is advancing steadily in the wave of the robotics industry with solid technological accumulation and keen market insight. Its exploration not only provides an industry example of "tactile empowerment" but also helps China's intelligent manufacturing gain a foothold in global competition. With the continuous expansion of application scenarios and the improvement of its ecological system, Dishan Technology is poised to become a benchmark enterprise in the intelligent service robot sector, injecting new momentum into the vision of human-robot integration.